Refund policy

Mighty Mule merchandise may be returned within 30 days of the date of purchase for a refund of the purchase price less a 20% restocking fee. We do not issue credit for expedited shipping cost. The customer is responsible for return shipping costs.

Returned items must be in undamaged condition and returned in their original packaging, including all manuals, documentation, hardware and other included components. No returns will be accepted without an RA (Return Authorization) number printed on the outside of the return shipping box, along with a copy of the original sales invoice enclosed with the returned products. To obtain an RA number please call our Technical Service Department at (800) 543-1236, Monday through Friday from 8:00am to 5:00pm EST.